CuratedIntermediate$20

AI Customer Support Agent

Build an AI agent that triages support tickets, classifies intent, retrieves answers from your knowledge base, and escalates to humans when confidence is low.

Modules

6

Verified

0

In Progress

0

What you walk away with

  • A shareable portfolio URL with your project walkthrough
  • Module-by-module timeline of everything you built
  • All the code — pipelines, guardrails, deployment configs
  • Production patterns documented on your profile
Claude CodepgvectorNext.jsSupabaseSlack APIRAG

Build a production AI support agent from scratch. You'll ingest support tickets, KB articles, product docs, escalation rules, and CSAT surveys into a unified data lake. Then build intent classification, hybrid RAG retrieval, confidence-based escalation, a chat UI with live agent handoff, and deploy with Slack integration and CSAT dashboards.

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